CVE-2026-63208 Details
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is incomplete: for the token format Microsoft uses (JWT), only the first part is hidden, while the remaining parts remain readable in plain text. A Zammad admin with Microsoft Graph channel access can view these logs and see the partial token, which may reveal sensitive claims such as the account scope, tenant, or timing, and could assist in reconstructing the full token while it is still valid. This issue is fixed in version 7.1.2.
A vulnerability in Zammad, a web-based open-source helpdesk and customer support system, prior to version 7.1.2, allows for the partial exposure of OAuth access tokens in error logs. When a Microsoft Graph request fails, Zammad logs the error along with the authentication token used to access the mailbox. Although the system attempts to mask this token, the masking is incomplete. For tokens in the JWT format, only the first part is hidden, leaving the remaining parts readable in plain text. This partial token can reveal sensitive information such as account scope, tenant details, and timing, potentially aiding in the reconstruction of the full token while it remains valid. Zammad administrators with access to the Microsoft Graph channel can view these logs and exploit this vulnerability.
Users can upgrade to Zammad version 7.1.2 or later, where this vulnerability has been fixed.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Sep 25, 2026CISA-ADP
Assessed Sep 25, 2026References to Advisories, Solutions, and Tools
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| URL | Source(s) | Tag(s) |
|---|---|---|
| https://github.com/zammad/zammad/commit/2be46473eee405cc65b86a85d17059802e658532 | [email protected] | Source CodeVendor |
| https://github.com/zammad/zammad/security/advisories/GHSA-qh8m-g5vr-7272 | [email protected] | AdvisoryRemedyVendor |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-116 | Improper Encoding or Escaping of Output | [email protected] |
| CWE-532 | Insertion of Sensitive Information into Log File | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| Zammad | <= 7.1.1 (semver) |
CPE
Remediation
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Change History
2 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Sep 25, 2026 | New CVE Received | [email protected] |
| Sep 25, 2026 | CVE Modified | CISA-ADP |
Volerion