CVE-2026-48812 Details
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.
A vulnerability in FreeScout's attachment download feature allows unauthenticated remote access to legacy attachment files. This issue affects FreeScout versions prior to 1.8.221. The vulnerability arises because the download route bypasses token authentication for attachments marked with a legacy token type. As a result, an attacker can exploit this flaw to download files from older FreeScout installations without a valid token or session. The file paths for these attachments are predictable, enabling targeted attacks.
Users can upgrade to FreeScout version 1.8.221 or later, where this vulnerability has been fixed.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Jul 20, 2026CISA-ADP
Assessed Jul 20, 2026References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.
| URL | Source(s) | Tag(s) |
|---|---|---|
| https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wg74-ww4w-2qpc | CISA-ADP | AdvisoryExploitRemedyVendor |
| https://github.com/freescout-help-desk/freescout/commit/215241ee2eb73eaa3b47e392599c7dc1b427dc7e | [email protected] | Source CodeVendor |
| https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wg74-ww4w-2qpc | [email protected] | AdvisoryExploitRemedyVendor |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-287 | Improper Authentication | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| FreeScout | < 1.8.221 (semver) |
CPE
Remediation
| |
Change History
2 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jul 20, 2026 | CVE Modified | CISA-ADP |
| Jul 20, 2026 | New CVE Received | [email protected] |
Volerion