CVE-2026-48212 Details
Description
An OTRS administrator can enter arbitrary JavaScript into the content of an OTRS Custom Page, which is stored by the application and subsequently executed in the browser of users accessing that page. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X
A stored cross-site scripting vulnerability has been identified in OTRS versions 7.0.X, 8.0.X, 2023.X, 2024.X, 2025.X, and 2026.X prior to 2026.7.X. This issue allows OTRS administrators to inject arbitrary JavaScript into the content of custom pages. The injected script is saved by the application and executed in the browsers of users who access the affected page.
Users can update to OTRS version 2026.7.1 or later to address this vulnerability. Note that there will be no patches for OTRS 7.
Metrics
CVSS 4.0 Severity and Vector Strings:
VolerionCVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Oct 12, 2026CISA-ADP
Assessed Oct 15, 2026References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.
| URL | Source(s) | Tag(s) |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2026-11/ | [email protected] | AdvisoryRemedyVendor |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-79 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| OTRS | ~7.0 ~8.0 ~2023 ~2024 ~2025 ~2026 |
CPE
Remediation
| |
Change History
2 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Oct 15, 2026 | CVE Modified | CISA-ADP |
| Oct 12, 2026 | New CVE Received | [email protected] |