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CVE-2026-48211 Details

ANALYZED

This CVE record has been analyzed and enriched by NVDAPI.com as an independent party.

Description

An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

Metrics

CVSS 3.x Severity and Vector Strings:

VolerionCVSS-B:4.3 MEDIUMVector:CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

CNA: [email protected]CVSS-B:5.4 MEDIUMVector:CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L

References to Advisories, Solutions, and Tools

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URL	Source(s)	Tag(s)
https://otrs.com/release-notes/otrs-security-advisory-2026-10/	[email protected]	AdvisoryRemedyVendor

Weakness Enumeration

CWE-ID	CWE Name	Source
CWE-352	Cross-Site Request Forgery (CSRF)	[email protected]

Affected Products

Product	Versions
OTRS	~7.0 ~8.0 ~2023 ~2024 ~2025
CPE cpe:2.3:a:otrs:otrs:::::::: Remediation Upgrade: 2026.7.1moderate effort
OTRS Community Edition	~6
CPE No CPEs found in CPE dictionary for this product. Remediation Upgrade: 2026.7.1moderate effort

Change History

2 change records found show changes

Date	Action	Recorded By
Oct 15, 2026	CVE Modified	CISA-ADP
Oct 12, 2026	New CVE Received	[email protected]