CVE-2026-48190 Details
Description
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
A vulnerability exists in OTRS versions 7.0.X, 8.0.X, 2023.X, 2024.X, 2025.X, and 2026.X prior to 2026.4.X. It involves improper management of permissions in the External Interface and ConfigItem List module, which enables an authenticated customer to request and retrieve Configuration Item (CI) data from the system. This issue arises only if the Configuration Management Database (CMDB) feature is activated and Customer Group Support is in use.
Metrics
CVSS 4.0 Severity and Vector Strings:
No CVSS 4.0 data is available for this CVE.
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
CISA-ADP
Assessed Jun 1, 2026References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.
| URL | Source(s) | Tag(s) |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2026-04/ | [email protected] | Vendor Advisory |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-276 | Incorrect Default Permissions | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| otrs otrs | >= 7.0.0, <= 8.0.37 >= 2023.0.0, < 2026.4.1 |
CPE
Remediation
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Change History
5 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jul 22, 2026 | CVE Translated | [email protected] |
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Jun 15, 2026 | Initial Analysis | [email protected] |
| Jun 1, 2026 | New CVE Received | [email protected] |