CVE-2026-45295 Details
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.
A vulnerability in FreeScout prior to version 1.8.219 allows unauthenticated attackers to manipulate thread read statuses and enumerate valid conversation and thread IDs. The issue arises in the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}`, which lacks authentication and is intended for email read tracking. Exploiting this endpoint modifies the `opened_at` timestamp of threads, disrupting accurate email tracking. The vulnerability was tested on version 1.8.218.
Users can update to FreeScout version 1.8.219 or later to address this vulnerability.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Jul 20, 2026CISA-ADP
Assessed Jul 20, 2026References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.
| URL | Source(s) | Tag(s) |
|---|---|---|
| https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-qjr9-6v9q-3r72 | CISA-ADP | AdvisoryExploitRemedyVendor |
| https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-qjr9-6v9q-3r72 | [email protected] | AdvisoryExploitRemedyVendor |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-639 | Authorization Bypass Through User-Controlled Key | [email protected] |
| CWE-862 | Missing Authorization | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| FreeScout | < 1.8.219 (semver) |
CPE
Remediation
| |
Change History
2 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jul 20, 2026 | CVE Modified | CISA-ADP |
| Jul 20, 2026 | New CVE Received | [email protected] |
Volerion