CVE-2026-45294 Details
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.
A user account enumeration vulnerability has been identified in FreeScout versions prior to 1.8.219. The issue arises in the password reset endpoint, which returns different responses based on whether the submitted email address belongs to an existing user. This discrepancy allows unauthenticated attackers to identify valid helpdesk agent email addresses. The vulnerability is present in FreeScout, a help desk and shared inbox application built with PHP's Laravel framework.
Users are advised to update FreeScout to version 1.8.219 or later. Additionally, implementing a rate limit on password reset requests could help mitigate the risk of enumeration.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed May 29, 2026CISA-ADP
Assessed Jun 2, 2026References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.
| URL | Source(s) | Tag(s) |
|---|---|---|
| https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jvmv-2qcp-7855 | CISA-ADP | AdvisoryExploitRemedyVendor |
| https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jvmv-2qcp-7855 | [email protected] | AdvisoryExploitRemedyVendor |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-203 | Observable Discrepancy | [email protected] |
| CWE-204 | Observable Response Discrepancy | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| FreeScout | < 1.8.219 (semver) |
CPE
Remediation
| |
Change History
5 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jul 22, 2026 | CVE Translated | [email protected] |
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Jun 2, 2026 | CVE Modified | CISA-ADP |
| May 29, 2026 | New CVE Received | [email protected] |
Volerion