CVE-2026-41190 Details
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, when `APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS` is enabled, direct conversation view correctly blocks users who are neither the assignee nor the creator. The `save_draft` AJAX path is weaker. A direct POST can create a draft inside a conversation that is hidden in the UI. Version 1.8.215 fixes the vulnerability.
A vulnerability exists in FreeScout versions prior to 1.8.215, allowing users to bypass the assigned-only conversation view restriction. When the 'APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS' setting is enabled, the application correctly blocks users who are neither the assignee nor the creator from accessing certain conversations. However, the 'save_draft' AJAX endpoint does not enforce this restriction properly. A direct POST request can be used to create a draft in a conversation that is not visible to the user, effectively injecting hidden content into the conversation.
Users can update to FreeScout version 1.8.215 or later, where this vulnerability has been fixed.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Apr 21, 2026CISA-ADP
Assessed Apr 21, 2026References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.
| URL | Source(s) | Tag(s) |
|---|---|---|
| https://github.com/freescout-help-desk/freescout/commit/414878eb79be7cb01a3ae124df6efcd23729275f | [email protected] | Source CodeVendor |
| https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215 | [email protected] | Release NotesVendor |
| https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-vj2p-2789-3747 | [email protected] | AdvisoryExploitTechnical DescriptionVendor |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-863 | Incorrect Authorization | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| FreeScout | < 1.8.215 (semver) |
CPE
Remediation
| |
Change History
3 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Apr 21, 2026 | New CVE Received | [email protected] |
Volerion