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CVE-2026-40570 Details

UNDERGOING ENRICHMENT

The CVE is currently being enriched by the Volerion team. The enrichment process results in the association of reference link tags, CVSS, and CPE applicability statement data.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

Metrics

CVSS 3.x Severity and Vector Strings:

VolerionCVSS-B:…Vector:This vulnerability is currently being analyzed.

No CVSS 3.x data is available for this CVE.

References to Advisories, Solutions, and Tools

By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.

URL	Source(s)	Tag(s)
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822	CISA-ADP
https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057	[email protected]
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213	[email protected]
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822	[email protected]

Weakness Enumeration

CWE-ID	CWE Name	Source
CWE-639	Authorization Bypass Through User-Controlled Key	[email protected]
CWE-862	Missing Authorization	[email protected]

Affected Products

This vulnerability is currently being analyzed

Change History

4 change records found show changes

Date	Action	Recorded By
Jun 17, 2026	CVE Modified	[email protected]
Jun 17, 2026	CVE Modified	CISA-ADP
Apr 21, 2026	CVE Modified	CISA-ADP
Apr 21, 2026	New CVE Received	[email protected]