Not a U.S. government website. NDD is an independent vulnerability database by Volerion and is not affiliated with or endorsed by NIST or NVD.
VOLERION
Volerion Security Research

NOT DEFERRED DATABASE

VULNERABILITIES

CVE-2026-40568 Details

ANALYZED


This CVE record has been analyzed and enriched by NVDAPI.com as an independent party.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a stored cross-site scripting (XSS) vulnerability in the mailbox signature feature. The sanitization function `Helper::stripDangerousTags()` (`app/Misc/Helper.php:568`) uses an incomplete blocklist of only four HTML tags (`script`, `form`, `iframe`, `object`) and does not remove event handler attributes. When a mailbox signature is saved via `MailboxesController::updateSave()` (`app/Http/Controllers/MailboxesController.php:267`), HTML elements such as `<img>`, `<svg>`, and `<details>` with event handler attributes like `onerror` and `onload` pass through sanitization unchanged and are stored in the database. The signature is then rendered as raw HTML via the Blade `{!! !!}` tag in `editor_bottom_toolbar.blade.php:6` and re-inserted into the visible DOM by jQuery `.html()` at `main.js:1789-1790`, triggering the injected event handlers. Any authenticated user with the `ACCESS_PERM_SIGNATURE` (`sig`) permission on a mailbox -- a delegatable, non-admin permission -- can inject arbitrary HTML and JavaScript into the mailbox signature. The payload fires automatically, with no victim interaction, whenever any agent or administrator opens any conversation in the affected mailbox. This enables session hijacking (under CSP bypass conditions such as IE11 or module-weakened CSP), phishing overlays that work in all browsers regardless of CSP, and chaining to admin-level actions including email exfiltration via mass assignment and self-propagating worm behavior across all mailboxes. Version 1.8.213 fixes the issue.

Metrics

References to Advisories, Solutions, and Tools

By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.

Weakness Enumeration

CWE-IDCWE NameSource
CWE-116Improper Encoding or Escaping of Output[email protected]
CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')[email protected]

Affected Products

ProductVersions
FreeScout
< 1.8.213 (semver)

CPE

  • cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

Remediation

  • Upgrade: 1.8.213moderate effort

Change History

4 change records found show changes


QUICK INFO

CVE Dictionary Entry:
CVE-2026-40568
NVD Published Date:
Apr 21, 2026
NVD Last Modified:
Jun 17, 2026
Source:
[email protected]
CVE-2026-40568 Details - Not Deferred