CVE-2026-34837 Details
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
CISA-ADP
Assessed Apr 8, 2026References to Advisories, Solutions, and Tools
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| URL | Source(s) | Tag(s) |
|---|---|---|
| https://github.com/zammad/zammad/security/advisories/GHSA-89vv-6639-wcv8 | [email protected] | Vendor Advisory |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-862 | Missing Authorization | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| zammad zammad | 7.0.0 |
CPE
Remediation
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Change History
6 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jul 24, 2026 | CVE Translated | [email protected] |
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Apr 17, 2026 | Reanalysis | [email protected] |
| Apr 17, 2026 | Initial Analysis | [email protected] |
| Apr 8, 2026 | New CVE Received | [email protected] |