CVE-2026-3278 Details
Description
Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS). The vulnerability could allow an attacker to execute arbitrary JavaScript leading to unauthorized actions on behalf of the user.This issue affects ZENworks Service Desk: 25.2, 25.3.
A cross-site scripting (XSS) vulnerability has been identified in OpenText ZENworks Service Desk versions 25.2 and 25.3. This issue arises from improper input neutralization during web page generation, allowing attackers to execute arbitrary JavaScript. Such execution could lead to unauthorized actions being performed on behalf of the user.
Users on ZENworks Service Desk version 25.3 should apply the product patches available through the Online Update channel. Those on version 25.2 should apply the product patches available on the SLD portal. Alternatively, ZENworks Service Desk can be upgraded to version 25.4.0 or higher.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
CISA-ADP
Assessed Mar 18, 2026References to Advisories, Solutions, and Tools
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| URL | Source(s) | Tag(s) |
|---|---|---|
| https://portal.microfocus.com/s/article/KM000045873?language=en_US | [email protected] | Vendor Advisory |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-79 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| opentext zenworks service desk | 25.2 25.3 |
CPE
Remediation
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Change History
4 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Mar 19, 2026 | Initial Analysis | [email protected] |
| Mar 18, 2026 | New CVE Received | [email protected] |