CVE-2026-15209 Details
Description
The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.
A vulnerability in the JS Help Desk WordPress plugin, affecting versions prior to 3.1.5, allows low-privileged authenticated users to access and read tickets belonging to other users. The plugin fails to verify ticket ownership, enabling users to supply another's ticket ID and retrieve sensitive information, including personal details and message content.
Users are advised to update the JS Help Desk WordPress plugin to version 3.1.5 or later.
Metrics
CVSS 4.0 Severity and Vector Strings:
VolerionCVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Jul 31, 2026CISA-ADP
Assessed Jul 31, 2026References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.
| URL | Source(s) | Tag(s) |
|---|---|---|
| https://wpscan.com/vulnerability/3665b8dd-2b02-4c3b-b024-f1e07f934fab/ | [email protected] | AdvisoryExploitRemedy |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-639 | Authorization Bypass Through User-Controlled Key | CISA-ADP |
Affected Products
| Product | Versions |
|---|---|
| JS Help Desk | < 3.1.5 (semver) |
CPE
Remediation
| |
Change History
2 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jul 31, 2026 | CVE Modified | CISA-ADP |
| Jul 31, 2026 | New CVE Received | [email protected] |