CVE-2026-119213 Details
Description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.
A vulnerability exists in the Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress, allowing unauthenticated modification of linked customer profile fields. This issue affects versions of the plugin through 2.4.7. The vulnerability arises from the plugin's integration with Fluent Forms, which opens a support ticket for each public form submission. When a logged-out user submits a form, the plugin retrieves the user's associated WordPress account by email without verifying ownership of the email address. The attacker-supplied data is then passed to a function that modifies the customer's profile, potentially overwriting certain fields. This exploitation is possible only when an administrator has enabled a Fluent Support feed on a public form.
Users are advised to update the Fluent Support WordPress plugin to version 2.5.0 or later.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Nov 7, 2026CISA-ADP
Assessed Nov 8, 2026References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-639 | Authorization Bypass Through User-Controlled Key | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| WPManageNinja Fluent Support | <= 2.4.7 (semver) |
CPE
Remediation
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Change History
2 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Nov 8, 2026 | CVE Modified | CISA-ADP |
| Nov 7, 2026 | New CVE Received | [email protected] |
Volerion