CVE-2026-115820 Details
Description
The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'columns (array keys)' parameter in all versions up to, and including, 1.2.2 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with subscriber-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Any authenticated WordPress user with Subscriber-level access can exploit this because the 'saveusereraserequest' task is whitelisted for front-end customer use, the plugin auto-provisions a help-desk record for every WordPress account, and the only guard is a nonce the attacker legitimately obtains from their own 'Add erase request' page.
A SQL injection vulnerability has been identified in the Majestic Support WordPress plugin, specifically in versions through 1.2.2. The issue arises from inadequate escaping of user-supplied data in the 'columns' parameter, allowing authenticated attackers with subscriber-level access to inject additional SQL queries. This exploitation could lead to unauthorized access to sensitive database information. The vulnerability is facilitated by the 'saveusereraserequest' task, which is available for front-end use and automatically creates a help desk record for each WordPress user. The only protection is a nonce, which attackers can easily obtain from their own 'Add erase request' page.
Users are advised to update the Majestic Support WordPress plugin to version 1.2.3 or a later patched version.
Metrics
CVSS 4.0 Severity and Vector Strings:
VolerionCVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Oct 30, 2026CISA-ADP
Assessed Oct 30, 2026References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-89 | Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| Majestic Support | <= 1.2.2 (semver) |
CPE
Remediation
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Change History
2 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Oct 30, 2026 | CVE Modified | CISA-ADP |
| Oct 30, 2026 | New CVE Received | [email protected] |