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CVE-2026-111939 Details

ANALYZED

This CVE record has been analyzed and enriched by NVDAPI.com as an independent party.

Description

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Metrics

CVSS 3.x Severity and Vector Strings:

VolerionCVSS-B:3.1 LOWVector:CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:L/A:N

CNA: [email protected]CVSS-B:4.6 MEDIUMVector:CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N

References to Advisories, Solutions, and Tools

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URL	Source(s)	Tag(s)
https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.py	[email protected]	Source CodeVendor
https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py	[email protected]	Source CodeVendor
https://github.com/frappe/helpdesk/commit/1186367f3616a605440e73e6a08eacbbcb9b92d9	[email protected]	Source CodeVendor
https://github.com/frappe/helpdesk/commit/c778f533b24b1dee0c75b206979a9bc4b1be0de2	[email protected]	Source CodeVendor
https://github.com/frappe/helpdesk/releases/tag/v1.26.0	[email protected]	Release NotesVendor
https://github.com/frappe/helpdesk/security/advisories/GHSA-xf93-jjcj-44vm	[email protected]	AdvisoryRemedyVendor
https://www.vulncheck.com/advisories/frappe-helpdesk-before-1.26.0-authorization-bypass-via-raised-by-in-ticket-creation	[email protected]	AdvisoryBundle

see all 7 references

Weakness Enumeration

CWE-ID	CWE Name	Source
CWE-639	Authorization Bypass Through User-Controlled Key	[email protected]

Affected Products

Product	Versions
Frappe Helpdesk	< 1.26.0 (semver)
CPE No CPEs found in CPE dictionary for this product. Remediation Upgrade: 1.26.0moderate effort

Change History

2 change records found show changes

Date	Action	Recorded By
Oct 19, 2026	CVE Modified	CISA-ADP
Oct 19, 2026	New CVE Received	[email protected]