CVE-2026-103768 Details
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.
A vulnerability allowing arbitrary file upload has been identified in the ELEX WordPress HelpDesk & Customer Ticketing System plugin, affecting all versions through 3.3.7. The issue arises in the initMailPart function, where inadequate validation of file types allows unauthenticated attackers to upload potentially executable files. This vulnerability could lead to remote code execution.
Users are advised to update the ELEX WordPress HelpDesk & Customer Ticketing System plugin to version 3.3.8 or a newer patched version.
Metrics
CVSS 4.0 Severity and Vector Strings:
VolerionCVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Oct 16, 2026CISA-ADP
Assessed Oct 16, 2026References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-434 | Unrestricted Upload of File with Dangerous Type | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| ELEX WordPress HelpDesk & Customer Ticketing System | <= 3.3.7 (semver) |
CPE
Remediation
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Change History
2 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Oct 16, 2026 | CVE Modified | CISA-ADP |
| Oct 16, 2026 | New CVE Received | [email protected] |