CVE-2026-102345 Details
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the new Vue-based ticket interface can render ticket article content without the expected output encoding. An authenticated user can store markup in an article that is interpreted when another user views the ticket, enabling stored cross-site scripting. The default Content Security Policy limits practical impact, and the classic REST/CoffeeScript interface is not affected. This issue is fixed in version 7.1.2.
A stored cross-site scripting vulnerability has been identified in Zammad, a web-based open-source helpdesk and customer support system, prior to version 7.1.2. The issue arises in the new Vue-based ticket interface, where ticket article content can be rendered without the necessary output encoding. This allows an authenticated user to inject markup into an article, which is then interpreted when another user views the ticket. While the default Content Security Policy reduces the practical impact of this vulnerability, it is still a concern, especially since the classic REST/CoffeeScript interface is not affected.
Users can upgrade to Zammad version 7.1.2 or later, where this vulnerability has been fixed.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Nov 4, 2026References to Advisories, Solutions, and Tools
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| URL | Source(s) | Tag(s) |
|---|---|---|
| https://github.com/zammad/zammad/commit/fe8fb9bd6c61f9136c93ef00cc08904bca0edecc | [email protected] | Source CodeVendor |
| https://github.com/zammad/zammad/security/advisories/GHSA-4x3x-65c5-8hx4 | [email protected] | AdvisoryRemedyVendor |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-116 | Improper Encoding or Escaping of Output | [email protected] |
| CWE-79 | Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| Zammad | <= 7.1.1 (semver) |
CPE
Remediation
| |
Change History
1 change record found show changes
| Date | Action | Recorded By |
|---|---|---|
| Nov 4, 2026 | New CVE Received | [email protected] |
Volerion