CVE-2025-48390 Details
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. The backticks characters are not removed, as well as tabulation is not removed. When checking user input, the file_exists function is also called to check for the presence of such a file (folder) in the file system. A user with the administrator role can create a translation for the language, which will create a folder in the file system. Further in tools.php, the user can specify the path to this folder as php_path, which will lead to the execution of code in backticks. This issue has been patched in version 1.8.178.
A remote code execution vulnerability has been identified in FreeScout versions prior to 1.8.178. The issue arises from inadequate validation of user input in the php_path parameter, allowing users to inject backtick-encased code that is executed on the server. This vulnerability can be exploited by administrators who create specific translation files, which then can be used to execute arbitrary code via the tools.php interface.
Users are advised to update FreeScout to version 1.8.178 or later, where this vulnerability has been patched.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
CISA-ADP
Assessed May 30, 2025References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-94 | Improper Control of Generation of Code ('Code Injection') | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| freescout freescout | < 1.8.178 |
CPE
Remediation
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Change History
4 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Jul 11, 2025 | Initial Analysis | [email protected] |
| May 29, 2025 | New CVE Received | [email protected] |