CVE-2025-40553 Details
Description
SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.
A remote code execution vulnerability has been identified in SolarWinds Web Help Desk. This issue arises from an untrusted data deserialization flaw that could allow an attacker to execute commands on the host machine. The vulnerability can be exploited without authentication.
Users can upgrade to SolarWinds Web Help Desk version 2026.1 or later, where this vulnerability has been fixed. Instructions for downloading the latest version are available on the SolarWinds website and through the Customer Portal.
Metrics
CVSS 4.0 Severity and Vector Strings:
No CVSS 4.0 data is available for this CVE.
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
CISA-ADP
Assessed Jan 28, 2026References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-502 | Deserialization of Untrusted Data | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| solarwinds web help desk | < 2026.1 |
CPE
Remediation
| |
Change History
5 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Feb 26, 2026 | CVE Modified | CISA-ADP |
| Feb 3, 2026 | Initial Analysis | [email protected] |
| Jan 28, 2026 | New CVE Received | [email protected] |