CVE-2025-20242 Details
Description
A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.
A vulnerability exists in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE), allowing an unauthenticated, remote attacker to read and modify data on affected devices. This issue arises from inadequate authentication controls, enabling exploitation by sending crafted TCP data to a specific port on the device.
Cisco has released software updates to address this vulnerability. For guidance on upgrading, customers should consult the Cisco Security Advisories page and ensure their devices have sufficient memory to support the new release.
Metrics
CVSS 4.0 Severity and Vector Strings:
No CVSS 4.0 data is available for this CVE.
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
CISA-ADP
Assessed May 21, 2025References to Advisories, Solutions, and Tools
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| URL | Source(s) | Tag(s) |
|---|---|---|
| https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-contcent-insuffacces-ArDOVhN8 | [email protected] | Vendor Advisory |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-284 | Improper Access Control | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| cisco unified contact center enterprise | 12.6(2)es2 |
CPE
Remediation
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Change History
4 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Jul 11, 2025 | Initial Analysis | [email protected] |
| May 21, 2025 | New CVE Received | [email protected] |