CVE-2025-12641 Details
Description
The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.
A vulnerability exists in the Awesome Support - WordPress HelpDesk & Support Plugin, affecting all versions up to and including 6.3.6. The issue arises from missing capability checks, which allow unauthorized users to demote administrators to lower-privilege roles. This vulnerability is exploited through the 'wpas_do_mr_activate_user' action by sending a user-controlled 'user_id' parameter. The exploitation is made possible by a nonce reuse vulnerability, where public registration nonces can be used for privileged actions, as all actions share the same nonce namespace.
Users are advised to update the Awesome Support WordPress plugin to version 6.3.7 or later.
Metrics
CVSS 4.0 Severity and Vector Strings:
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Jan 16, 2026CISA-ADP
Assessed Jan 16, 2026References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-862 | Missing Authorization | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| Awesome Support | <= 6.3.6 (semver) |
CPE
Remediation
| |
Change History
3 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Jan 16, 2026 | New CVE Received | [email protected] |
Volerion