CVE-2024-13567 Details
Description
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.
A vulnerability allowing unauthenticated sensitive information exposure has been identified in the Awesome Support WordPress HelpDesk & Support Plugin, affecting all versions through 6.3.1. The issue arises from unprotected directories that allow unauthorized users to access sensitive data, such as file attachments from support tickets, stored in the 'wp-content/uploads/awesome-support' directory. This vulnerability was partially addressed in version 6.3.1.
Users are advised to update the Awesome Support WordPress HelpDesk & Support Plugin to version 6.3.2 or later.
Metrics
CVSS 4.0 Severity and Vector Strings:
VolerionCVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
Volerion
Assessed Apr 1, 2025CISA-ADP
Assessed Apr 1, 2025References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-200 | Exposure of Sensitive Information to an Unauthorized Actor | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| Awesome Support | <= 6.3.1 (semver) |
CPE
Remediation
| |
Change History
3 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| Jun 17, 2026 | CVE Modified | CISA-ADP |
| Apr 1, 2025 | New CVE Received | [email protected] |