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VULNERABILITIES

CVE-2022-39050 Details

Description

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

Metrics

References to Advisories, Solutions, and Tools

By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.

URLSource(s)Tag(s)
https://otrs.com/release-notes/otrs-security-advisory-2022-11/ CVEVendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2022-11/ [email protected]Vendor Advisory

Weakness Enumeration

CWE-IDCWE NameSource
CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')[email protected]
CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')[email protected]

Affected Products

ProductVersions
otrs otrs
>= 6.0.0, <= 6.0.32
>= 7.0.0, < 7.0.37
>= 8.0.0, < 8.0.25

CPE

  • cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Remediation

  • No remediation found in references.

Change History

4 change records found show changes

QUICK INFO

CVE Dictionary Entry:
CVE-2022-39050
NVD Published Date:
Sep 5, 2022
NVD Last Modified:
Jun 17, 2026
Source:
[email protected]
CVE-2022-39050 Details - Not Deferred