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CVE-2022-0473 Details

Description

OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.

Metrics

CVSS 3.x Severity and Vector Strings:

NIST: [email protected]CVSS-B:4.8 MEDIUMVector:CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

CNA: [email protected]CVSS-B:3.8 LOWVector:CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

References to Advisories, Solutions, and Tools

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URL	Source(s)	Tag(s)
https://otrs.com/release-notes/otrs-security-advisory-2022-01/	CVE	Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2022-01/	[email protected]	Vendor Advisory

Weakness Enumeration

CWE-ID	CWE Name	Source
CWE-79	Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')	[email protected]
CWE-79	Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')	[email protected]

Affected Products

Product	Versions
otrs otrs	>= 7.0.0, < 7.0.32
CPE cpe:2.3:a:otrs:otrs:::::::: Remediation No remediation found in references.

Change History

4 change records found show changes

Date	Action	Recorded By
Jun 17, 2026	CVE Modified	[email protected]
Nov 21, 2024	CVE Modified	CVE
May 14, 2024	CVE Modified	[email protected]
Feb 14, 2022	Initial Analysis	[email protected]