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CVE-2020-1776 Details
Description
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
Metrics
CVSS 4.0 Severity and Vector Strings:
No CVSS 4.0 data is available for this CVE.
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
No SSVC data is available for this CVE.
References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-613 | Insufficient Session Expiration | [email protected] |
| CWE-613 | Insufficient Session Expiration | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| otrs otrs | < 6.0.29 >= 7.0.0, < 7.0.19 >= 8.0.1, < 8.0.5 |
CPE
Remediation
| |
Change History
6 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| Nov 21, 2024 | CVE Modified | CVE |
| May 14, 2024 | CVE Modified | [email protected] |
| Aug 31, 2023 | CVE Modified | [email protected] |
| Jul 24, 2020 | Initial Analysis | [email protected] |
| Jul 20, 2020 | CVE Modified | [email protected] |