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VULNERABILITIES

CVE-2020-1776 Details

Description

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

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References to Advisories, Solutions, and Tools

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Weakness Enumeration

CWE-IDCWE NameSource
CWE-613Insufficient Session Expiration[email protected]
CWE-613Insufficient Session Expiration[email protected]

Affected Products

ProductVersions
otrs otrs
< 6.0.29
>= 7.0.0, < 7.0.19
>= 8.0.1, < 8.0.5

CPE

  • cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Remediation

  • No remediation found in references.

Change History

6 change records found show changes


QUICK INFO

CVE Dictionary Entry:
CVE-2020-1776
NVD Published Date:
Jul 20, 2020
NVD Last Modified:
Jun 17, 2026
Source:
[email protected]
CVE-2020-1776 Details - Not Deferred