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CVE-2020-1771 Details

Description

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Metrics

References to Advisories, Solutions, and Tools

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URLSource(s)Tag(s)
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html CVEBroken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html CVEBroken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html CVEBroken Link
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html CVE
https://otrs.com/release-notes/otrs-security-advisory-2020-08/ CVEVendor Advisory

see all 10 references

Weakness Enumeration

CWE-IDCWE NameSource
CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')[email protected]
CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')[email protected]

Affected Products

ProductVersions
otrs otrs
>= 5.0.0, <= 5.0.41
>= 6.0.0, <= 6.0.26
>= 7.0.0, <= 7.0.15

CPE

  • cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Remediation

  • No remediation found in references.

Change History

9 change records found show changes

QUICK INFO

CVE Dictionary Entry:
CVE-2020-1771
NVD Published Date:
Mar 27, 2020
NVD Last Modified:
Jun 17, 2026
Source:
[email protected]