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CVE-2019-20002 Details

Description

Formula Injection exists in the export feature in SolarWinds WebHelpDesk 12.7.1 via a value (provided by a low-privileged user in the Subject field of a help request form) that is mishandled in a TicketActions/view?tab=group TSV export by an admin user.

Metrics

CVSS 3.x Severity and Vector Strings:

NIST: [email protected]CVSS-B:7.8 HIGHVector:CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

References to Advisories, Solutions, and Tools

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URL	Source(s)	Tag(s)
https://medium.com/%40ayaan.saikia91/formula-injection-vulnerability-on-solarwinds-webhelpdesk-12-7-1-37569cd4cdc1	CVE
https://medium.com/%40ayaan.saikia91/formula-injection-vulnerability-on-solarwinds-webhelpdesk-12-7-1-37569cd4cdc1	[email protected]

Weakness Enumeration

CWE-ID	CWE Name	Source
CWE-1236	Improper Neutralization of Formula Elements in a CSV File	[email protected]

Affected Products

Product	Versions
solarwinds webhelpdesk	12.7.1
CPE cpe:2.3:a:solarwinds:webhelpdesk:12.7.1:::::::* Remediation No remediation found in references.

Change History

6 change records found show changes

Date	Action	Recorded By
Jun 17, 2026	CVE Modified	[email protected]
Nov 21, 2024	CVE Modified	CVE
May 14, 2024	CVE Modified	[email protected]
Nov 7, 2023	CVE Modified	[email protected]
Jul 21, 2021	CWE Remap	[email protected]
May 6, 2020	Initial Analysis	[email protected]