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VULNERABILITIES

CVE-2019-10065 Details

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.

Metrics

CVSS 3.x Severity and Vector Strings:

NIST: [email protected]CVSS-B:4.3 MEDIUMVector:CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

References to Advisories, Solutions, and Tools

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URLSource(s)Tag(s)
https://community.otrs.com/category/release-and-security-notes-en/ CVERelease NotesVendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2019-07/ CVEVendor Advisory
https://community.otrs.com/category/release-and-security-notes-en/ [email protected]Release NotesVendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2019-07/ [email protected]Vendor Advisory

Weakness Enumeration

CWE-IDCWE NameSource
NVD-CWE-noinfoInsufficient Information to Classify Weakness[email protected]

Affected Products

ProductVersions
otrs otrs
>= 7.0.0, <= 7.0.6

CPE

  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Remediation

  • No remediation found in references.

Change History

5 change records found show changes

QUICK INFO

CVE Dictionary Entry:
CVE-2019-10065
NVD Published Date:
Mar 10, 2020
NVD Last Modified:
Jun 17, 2026
Source:
[email protected]
CVE-2019-10065 Details - Not Deferred