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CVE-2018-11563 Details
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
Metrics
CVSS 4.0 Severity and Vector Strings:
No CVSS 4.0 data is available for this CVE.
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
No SSVC data is available for this CVE.
References to Advisories, Solutions, and Tools
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| URL | Source(s) | Tag(s) |
|---|---|---|
| https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/ | CVE | PatchVendor Advisory |
| https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html | CVE | Mailing ListThird Party Advisory |
| https://lists.otrs.org/pipermail/announce/2018/000720.html | CVE | Vendor Advisory |
| https://www.otrs.com/category/release-and-security-notes-en/ | CVE | Release NotesVendor Advisory |
| https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/ | [email protected] | PatchVendor Advisory |
| https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html | [email protected] | Mailing ListThird Party Advisory |
| https://lists.otrs.org/pipermail/announce/2018/000720.html | [email protected] | Vendor Advisory |
| https://www.otrs.com/category/release-and-security-notes-en/ | [email protected] | Release NotesVendor Advisory |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| NVD-CWE-noinfo | Insufficient Information to Classify Weakness | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| otrs otrs | >= 6.0.0, <= 6.0.7 |
CPE
Remediation
| |
| debian debian linux | 8.0 |
CPE
Remediation
| |
Change History
7 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| Nov 21, 2024 | CVE Modified | CVE |
| May 14, 2024 | CVE Modified | [email protected] |
| Jan 31, 2023 | Modified Analysis | [email protected] |
| Aug 24, 2020 | CWE Remap | [email protected] |
| Aug 14, 2019 | CVE Modified | [email protected] |
| Jul 11, 2019 | Initial Analysis | [email protected] |