CVE-2017-6626 Details
Description
A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.
Metrics
CVSS 4.0 Severity and Vector Strings:
No CVSS 4.0 data is available for this CVE.
CVSS 3.x Severity and Vector Strings:
No data available for CVSS Version 2.0 on this CVE.
No SSVC data is available for this CVE.
References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.
| URL | Source(s) | Tag(s) |
|---|---|---|
| https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170503-finesse-ucce | CVE | Vendor Advisory |
| http://www.securityfocus.com/bid/98291 | CVE | Third Party AdvisoryVDB Entry |
| http://www.securitytracker.com/id/1038396 | CVE | |
| https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170503-finesse-ucce | [email protected] | Vendor Advisory |
| http://www.securityfocus.com/bid/98291 | [email protected] | Third Party AdvisoryVDB Entry |
| http://www.securitytracker.com/id/1038396 | [email protected] |
Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-200 | Exposure of Sensitive Information to an Unauthorized Actor | [email protected] |
| CWE-200 | Exposure of Sensitive Information to an Unauthorized Actor | [email protected] |
Affected Products
| Product | Versions |
|---|---|
| cisco unified contact center enterprise | 11.5(1) 11.6(1) |
CPE
Remediation
| |
Change History
8 change records found show changes
| Date | Action | Recorded By |
|---|---|---|
| Jun 17, 2026 | CVE Modified | [email protected] |
| May 13, 2026 | CVE Status Change | [email protected] |
| Nov 21, 2024 | CVE Modified | CVE |
| May 14, 2024 | CVE Modified | [email protected] |
| Oct 9, 2019 | CVE Modified | [email protected] |
| Jul 11, 2017 | CVE Modified | [email protected] |
| May 15, 2017 | Initial Analysis | [email protected] |
| May 5, 2017 | CVE Modified | [email protected] |