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CVE-2017-17476 Details

Description

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

Metrics

CVSS 3.x Severity and Vector Strings:

NIST: [email protected]CVSS-B:8.8 HIGHVector:CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

References to Advisories, Solutions, and Tools

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URL	Source(s)	Tag(s)
https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb	CVE	PatchThird Party Advisory
https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc	CVE	PatchThird Party Advisory
https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953	CVE	PatchThird Party Advisory
https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html	CVE	Mailing ListThird Party Advisory
https://www.debian.org/security/2017/dsa-4069	CVE	Third Party Advisory
https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/	CVE	PatchVendor Advisory
https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb	[email protected]	PatchThird Party Advisory
https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc	[email protected]	PatchThird Party Advisory
https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953	[email protected]	PatchThird Party Advisory
https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html	[email protected]	Mailing ListThird Party Advisory
https://www.debian.org/security/2017/dsa-4069	[email protected]	Third Party Advisory
https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/	[email protected]	PatchVendor Advisory

see all 12 references

Weakness Enumeration

CWE-ID	CWE Name	Source
CWE-200	Exposure of Sensitive Information to an Unauthorized Actor	[email protected]

Affected Products

Product	Versions
otrs otrs	>= 4.0.0, < 4.0.28 >= 5.0.0, < 5.0.26 >= 6.0.0, < 6.0.3
CPE cpe:2.3:a:otrs:otrs:::::::: Remediation No remediation found in references.
debian debian linux	7.0 8.0 9.0
CPE cpe:2.3:o:debian:debian_linux:7.0:::::::* cpe:2.3:o:debian:debian_linux:8.0:::::::* cpe:2.3:o:debian:debian_linux:9.0:::::::* Remediation No remediation found in references.

Change History

9 change records found show changes

Date	Action	Recorded By
Jun 17, 2026	CVE Modified	[email protected]
May 13, 2026	CVE Status Change	[email protected]
Nov 21, 2024	CVE Modified	CVE
May 14, 2024	CVE Modified	[email protected]
Oct 3, 2019	CWE Remap	[email protected]
Apr 26, 2019	Modified Analysis	[email protected]
Feb 4, 2018	CVE Modified	[email protected]
Jan 11, 2018	Initial Analysis	[email protected]
Dec 27, 2017	CVE Modified	[email protected]