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CVE-2013-4718 Details

Description

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.

Metrics

CVSS 3.x Severity and Vector Strings:

NIST: [email protected]CVSS-B:5.4 MEDIUMVector:CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

References to Advisories, Solutions, and Tools

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URL	Source(s)	Tag(s)
https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/	CVE	PatchVendor Advisory
https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/	[email protected]	PatchVendor Advisory

Weakness Enumeration

CWE-ID	CWE Name	Source
CWE-79	Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')	[email protected]

Affected Products

Product	Versions
otrs otrs	>= 3.0.0, <= 3.0.21 >= 3.1.0, <= 3.1.17 >= 3.2.0, <= 3.2.8
CPE cpe:2.3:a:otrs:otrs:::::::: Remediation No remediation found in references.
otrs otrs itsm	>= 3.0.0, <= 3.0.8 >= 3.1.0, <= 3.1.9 >= 3.2.0, <= 3.2.6
CPE cpe:2.3:a:otrs:otrs_itsm:::::::: Remediation No remediation found in references.

Change History

4 change records found show changes

Date	Action	Recorded By
Jun 16, 2026	CVE Modified	[email protected]
Nov 21, 2024	CVE Modified	CVE
May 14, 2024	CVE Modified	[email protected]
Aug 17, 2021	Initial Analysis	[email protected]