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CVE-2012-4600 Details

Description

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

Metrics

CVSS 3.x Severity and Vector Strings:

No CVSS 3.x data is available for this CVE.

References to Advisories, Solutions, and Tools

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URL	Source(s)	Tag(s)
http://secunia.com/advisories/50615	CVE
http://www.kb.cert.org/vuls/id/511404	CVE	ExploitUS Government Resource
http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/	CVE	Vendor Advisory
http://znuny.com/en/#%21/advisory/ZSA-2012-02	CVE
http://secunia.com/advisories/50615	[email protected]
http://www.kb.cert.org/vuls/id/511404	[email protected]	ExploitUS Government Resource
http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/	[email protected]	Vendor Advisory
http://znuny.com/en/#%21/advisory/ZSA-2012-02	[email protected]

see all 8 references

Weakness Enumeration

CWE-ID	CWE Name	Source
CWE-79	Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')	[email protected]

Affected Products

Product	Versions
otrs otrs	2.4.0 beta1 2.4.0 beta2 2.4.0 beta3 2.4.0 beta4 2.4.0 beta5
CPE cpe:2.3:a:otrs:otrs:2.4.0:beta1:::::: cpe:2.3:a:otrs:otrs:2.4.0:beta2:::::: cpe:2.3:a:otrs:otrs:2.4.0:beta3:::::: cpe:2.3:a:otrs:otrs:2.4.0:beta4:::::: cpe:2.3:a:otrs:otrs:2.4.0:beta5:::::: cpe:2.3:a:otrs:otrs:2.4.0:beta6:::::: cpe:2.3:a:otrs:otrs:2.4.1:::::::* cpe:2.3:a:otrs:otrs:2.4.2:::::::* cpe:2.3:a:otrs:otrs:2.4.3:::::::* cpe:2.3:a:otrs:otrs:2.4.4:::::::* cpe:2.3:a:otrs:otrs:2.4.5:::::::* cpe:2.3:a:otrs:otrs:2.4.6:::::::* cpe:2.3:a:otrs:otrs:2.4.7:::::::* cpe:2.3:a:otrs:otrs:2.4.8:::::::* cpe:2.3:a:otrs:otrs:2.4.9:::::::* cpe:2.3:a:otrs:otrs:2.4.10:::::::* cpe:2.3:a:otrs:otrs:2.4.11:::::::* cpe:2.3:a:otrs:otrs:2.4.12:::::::* cpe:2.3:a:otrs:otrs:2.4.13:::::::* cpe:2.3:a:otrs:otrs:3.0.0:beta1:::::: cpe:2.3:a:otrs:otrs:3.0.0:beta2:::::: cpe:2.3:a:otrs:otrs:3.0.0:beta3:::::: cpe:2.3:a:otrs:otrs:3.0.0:beta4:::::: cpe:2.3:a:otrs:otrs:3.0.0:beta5:::::: cpe:2.3:a:otrs:otrs:3.0.0:beta6:::::: cpe:2.3:a:otrs:otrs:3.0.0:beta7:::::: cpe:2.3:a:otrs:otrs:3.0.1:::::::* cpe:2.3:a:otrs:otrs:3.0.2:::::::* cpe:2.3:a:otrs:otrs:3.0.3:::::::* cpe:2.3:a:otrs:otrs:3.0.4:::::::* cpe:2.3:a:otrs:otrs:3.0.5:::::::* cpe:2.3:a:otrs:otrs:3.0.6:::::::* cpe:2.3:a:otrs:otrs:3.0.7:::::::* cpe:2.3:a:otrs:otrs:3.0.8:::::::* cpe:2.3:a:otrs:otrs:3.0.9:::::::* cpe:2.3:a:otrs:otrs:3.0.10:::::::* cpe:2.3:a:otrs:otrs:3.0.11:::::::* cpe:2.3:a:otrs:otrs:3.0.12:::::::* cpe:2.3:a:otrs:otrs:3.0.13:::::::* cpe:2.3:a:otrs:otrs:3.0.14:::::::* cpe:2.3:a:otrs:otrs:3.0.15:::::::* cpe:2.3:a:otrs:otrs:3.1.0:::::::* cpe:2.3:a:otrs:otrs:3.1.1:::::::* cpe:2.3:a:otrs:otrs:3.1.2:::::::* cpe:2.3:a:otrs:otrs:3.1.3:::::::* cpe:2.3:a:otrs:otrs:3.1.4:::::::* cpe:2.3:a:otrs:otrs:3.1.5:::::::* cpe:2.3:a:otrs:otrs:3.1.6:::::::* cpe:2.3:a:otrs:otrs:3.1.7:::::::* cpe:2.3:a:otrs:otrs:3.1.8:::::::* cpe:2.3:a:otrs:otrs:3.1.9:::::::* Remediation No remediation found in references.
otrs otrs itsm	3.0.0 3.0.1 3.0.2 3.0.3 3.0.4
CPE cpe:2.3:a:otrs:otrs_itsm:3.0.0:::::::* cpe:2.3:a:otrs:otrs_itsm:3.0.1:::::::* cpe:2.3:a:otrs:otrs_itsm:3.0.2:::::::* cpe:2.3:a:otrs:otrs_itsm:3.0.3:::::::* cpe:2.3:a:otrs:otrs_itsm:3.0.4:::::::* cpe:2.3:a:otrs:otrs_itsm:3.0.5:::::::* cpe:2.3:a:otrs:otrs_itsm:3.0.6:::::::* Remediation No remediation found in references.

Change History

7 change records found show changes

Date	Action	Recorded By
Jun 16, 2026	CVE Modified	[email protected]
Apr 29, 2026	Status Change	[email protected]
Nov 21, 2024	CVE Modified	CVE
May 14, 2024	CVE Modified	[email protected]
Nov 7, 2023	CVE Modified	[email protected]
Aug 13, 2018	CVE Modified	[email protected]
Sep 3, 2012	Initial Analysis	[email protected]