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VULNERABILITIES

CVE-2012-2582 Details

Description

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.

Metrics

CVSS 3.x Severity and Vector Strings:

No CVSS 3.x data is available for this CVE.

References to Advisories, Solutions, and Tools

By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.

Weakness Enumeration

CWE-IDCWE NameSource
CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')[email protected]

Affected Products

ProductVersions
otrs otrs
2.4.0 beta1
2.4.0 beta2
2.4.0 beta3
2.4.0 beta4
2.4.0 beta5

CPE

  • cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.11:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.12:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.0:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.0:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.0:beta7:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.9:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.10:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.11:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.12:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.13:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.0.14:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*

Remediation

  • No remediation found in references.
otrs otrs itsm
2.1.0
2.1.1
2.1.2
2.1.3
2.1.4

CPE

  • cpe:2.3:a:otrs:otrs_itsm:2.1.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:2.1.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:2.1.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:2.1.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:2.1.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.0.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.0.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.0.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.0.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.0.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.0.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.1.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.1.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.1.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.1.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.1.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs_itsm:3.1.5:*:*:*:*:*:*:*

Remediation

  • No remediation found in references.

Change History

5 change records found show changes


QUICK INFO

CVE Dictionary Entry:
CVE-2012-2582
NVD Published Date:
Aug 23, 2012
NVD Last Modified:
Jun 16, 2026
Source:
[email protected]
CVE-2012-2582 Details - Not Deferred