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VULNERABILITIES

CVE-2010-4763 Details

Description

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

Metrics

CVSS 3.x Severity and Vector Strings:

No CVSS 3.x data is available for this CVE.

References to Advisories, Solutions, and Tools

By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.

URLSource(s)Tag(s)
http://bugs.otrs.org/show_bug.cgi?id=4399 CVEExploit
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 CVE
http://bugs.otrs.org/show_bug.cgi?id=4399 [email protected]Exploit
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 [email protected]

Weakness Enumeration

CWE-IDCWE NameSource
CWE-264Permissions, Privileges, and Access Controls[email protected]

Affected Products

ProductVersions
otrs otrs
<= 2.4.10
0.5 beta1
0.5 beta2
0.5 beta3
0.5 beta4

CPE

  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*

Remediation

  • No remediation found in references.

Change History

5 change records found show changes

QUICK INFO

CVE Dictionary Entry:
CVE-2010-4763
NVD Published Date:
Mar 18, 2011
NVD Last Modified:
Jun 16, 2026
Source:
[email protected]
CVE-2010-4763 Details - Not Deferred