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VULNERABILITIES

CVE-2009-5055 Details

Description

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Metrics

CVSS 3.x Severity and Vector Strings:

No CVSS 3.x data is available for this CVE.

References to Advisories, Solutions, and Tools

By selecting these links, you will be leaving this site. These are references gathered from the official CVE record and are not endorsed by Volerion.

URLSource(s)Tag(s)
http://bugs.otrs.org/show_bug.cgi?id=4105 CVE
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 CVEExploitPatch
http://bugs.otrs.org/show_bug.cgi?id=4105 [email protected]
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 [email protected]ExploitPatch

Weakness Enumeration

CWE-IDCWE NameSource
CWE-264Permissions, Privileges, and Access Controls[email protected]

Affected Products

ProductVersions
otrs otrs
<= 2.4.3
0.5 beta1
0.5 beta2
0.5 beta3
0.5 beta4

CPE

  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.0:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
  • cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*

Remediation

  • No remediation found in references.

Change History

5 change records found show changes

QUICK INFO

CVE Dictionary Entry:
CVE-2009-5055
NVD Published Date:
Mar 18, 2011
NVD Last Modified:
Jun 16, 2026
Source:
[email protected]